De Horst
Website and automation for pet boarding De Horst
About the project
De Horst came to me for a new website. Their old site was outdated, slow, and barely automated. Booking the pet boarding facility meant filling in a contact form, after which the admin work continued by hand. That took a huge amount of time.
With the new site, almost everything runs itself. Processes, emails, availability. A customer wants to book, the system shows right away whether there is still room, and if so the reservation lands in the system immediately. On top of that, the design got a full refresh.
- Instant booking with live availability
- Automated processes and emails
- A fresh, modern design
The challenge
Every booking meant manual work. Form in, update the admin, send confirmations. The site itself barely helped. Slow, outdated, and no automation on the back end. For a boarding facility that takes reservations year round, that was not sustainable.
The solution
I built a website where booking is the starting point, not a loose contact form. Availability is checked right away. If there is room, the reservation is booked and lands in the system. Emails and processes follow along, so the team spends less time behind the scenes.
How I approached it
Three choices make the difference for De Horst.
Booking at the center
Reservations sit front and center. Customers enter their details and see right away whether there is still room. No more back and forth about whether a date is free.
Automation behind the scenes
Confirmations and processes run automatically. What used to be manual now happens without someone chasing every step.
Design that builds trust
The new look fits a boarding place where dogs and cats should feel at home. Clear, calm and modern, so visitors know where they are right away.
The result. What De Horst gets out of it.
What I did
From an old site to a working booking system.
- Website development
